Parking Lot Squad:Privacy Policy
Effective Date: April 4th, 2026
At Parking Lot Squad, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services. By using our website or services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal information that you provide directly to us, such as:
- Personal Identifiable Information (PII): Full name, email address, phone number, service address.
- Service Information: The services you request, your scheduling preferences, and service history.
We may also collect non-personal information such as:
- Browser Information: IP address, browser type, and operating system.
- Cookies and Tracking Technologies: For web analytics and to enhance your user experience.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage commercial lot cleaning services.
- Communicate with you regarding your appointments (e.g., reminders, confirmations).
- Process payments and manage billing.
- Send transactional communications related to your services, including appointment reminders, cancellations, and updates.
- Send promotional offers and discounts (if you’ve opted in to receive marketing communications).
We do not sell your personal information to third parties.
3. Sharing of Your Information
We do not share your personal information with third parties for marketing purposes. However, we may share data with trusted service providers such as Twilio for sending SMS or email notifications, and payment processors for billing. These parties are only permitted to use your data for the purposes of providing services to you.
4. Data Security
We implement reasonable measures to protect your data from unauthorized access or disclosure. These measures include secure servers, encryption, and internal access controls.
5. Your Rights and Choices
You have the right to:
- Access: Request copies of your personal data.
- Correction: Correct any inaccurate or incomplete data.
- Deletion: Request deletion of your data (subject to legal obligations).
- Opt-Out: Unsubscribe from promotional emails or other non-essential communications.
6. Opt-In and Marketing Communications
By signing up for our services, you agree to receive service-related communications via email and SMS. If you opt-in to receive promotional messages, we will send you marketing offers and discounts.
If you wish to unsubscribe from these marketing messages, you can do so by clicking the unsubscribe link in the email or texting "STOP" to stop receiving SMS updates.
7. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated "Effective Date."
8. Contact Information
If you have any questions about this Privacy Policy, please contact us at:
Parking Lot Squad
Email: support@parkinglotsquad.com
Phone: 1(989)44SWEEP